At Doctor’s Garage, we take the privacy of our website users (“users” or “you”) very


and/or our mobile app (the “Website” or the “Mobile App”) very seriously and are

committed to,

the information that users provide to us in connection with the use of our website and/or

mobile app.
(collectively: “digital assets”).

Furthermore, we undertake to protect and use your data in accordance with applicable


This Privacy Policy explains our practices with respect to the collection, use, and
Disclosure of your information through your use of our digital assets (the “Services”)

when you access the

Access Services. Please read the Privacy Policy carefully and ensure that you

understand our practices

fully understand in relation to your data before you use our services.
If you have read this policy, fully understand it, and do not agree with our approach to

agree, you must stop using our digital assets and services.
By using our services, you agree to the terms of this Privacy Policy.
Your continued use of the Services constitutes your acceptance of this Privacy Policy

and any amendments thereto.

In this privacy policy you will learn:
How we collect data
What data we
collect Why we collect this data
To whom we share the data
Where the data is stored How
long the data is retained How
we protect the data How we treat


Updates or changes to the privacy policy
Below is an overview of the data we may collect:
Non-identified and non-identifiable information that you
provide during the registration process

or that is collected through the use of our Services (“Non-Personal Information”).
Non-Personal Information does not identify who it was collected from. Non-Personal

Information that

we collect consists primarily of technical and
aggregate usage information.

Individually Identifiable Information, which is any information that can be used to identify

you or
could be used to identify
you with

reasonable effort (“Personal Data”). Personally Identifiable Information we
collect through our Services may include information requested from time to time, such

as names,

email addresses, addresses, phone numbers, IP addresses, and more. When we

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non-personal information, as long as it is in combination, we will

treat it as personal information.

Below are the main methods we use to collect data:

We collect data when you use our services. So, when you visit our digital assets and

use services,

we may collect, record, and store usage, sessions, and related information.
We collect data that you provide to us yourself, for example, when you

contact us directly
through a communication channel
(such as an email with a comment or feedback).
We may collect data from third-party sources, as described below.
We collect data that you provide to us when you

sign in to our services

through a third-party provider such as Facebook

or Google.
Why do we collect this data?

We may use your data for the following purposes:

to provide and operate our Services;
to develop, customize and improve our Services; to

respond to your feedback, inquiries and requests and provide assistance;
to analyze request and usage patterns; for other internal, statistical and research


to improve our data security and fraud prevention capabilities; to
investigate breaches and enforce our terms and policies and to

comply with

law, regulation or governmental requests; to provide you with updates,
Send messages, promotional materials and other information related to
our services. In the case of promotional emails, you can decide for yourself whether you

wish to continue to receive these

would like to receive. If not, simply click the unsubscribe link in these emails.

How do we use your data?

We may share your information with our service providers to operate our services
(e.g., storing data via third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to
investigate, detect, prevent or take action regarding illegal activities or other

misconduct; (ii) to

establish or exercise our rights of defense

; (iii) to

our rights, property or personal safety and the

safety of our users or the public; (iv) in the event of a change of control of us or
any of our affiliates (by way of a merger, acquisition or purchase of (substantially

all of
) our
assets, et al. a.

); (v) to collect, maintain and/or


your information through authorized third party vendors
(e.g., cloud service providers) as appropriate for business purposes; (vi) to
work with third party vendors to improve your user experience. For the avoidance of


we would like to point out that we
may transfer or disclose
non-personal information

to third parties or otherwise use it at our discretion.

Please note that our services

allow social interactions (e.g., posting content, information, and comments publicly

and chatting with other users). Please be advised
that any content or data you provide in
these areas may be read, collected, and used by others.

We discourage posting or sharing information that you do not wish to make public.

If you upload content to our digital assets or otherwise

make it available as
part of your use of a service, you
do so at your own risk. We cannot


the actions of other users or members of the

public with access to your data or content. You acknowledge and hereby agree that

copies of your data
may remain accessible

even after it has been deleted from cached and archived pages or after a

third party has made a copy/stored your content.
When you visit or access our Services, we authorize third parties to

use web beacons, cookies, pixel tags,

scripts, and other technologies and analytics services (“Tracking Technologies”). These

Tracking Technologies

may allow third parties to automatically collect your information to


the navigation experience on our Digital Assets

, optimize their performance and provide a customized user experience, as well as

for security and fraud prevention purposes.

We will not

share your email address or other personal information with
advertisers or advertising networks without your consent.

We may
provide advertising

through our Services and our digital assets (including websites and applications that


Services) that may also be tailored to you, such as ads
based on your recent website, device, or browser browsing behavior.

To serve these ads to you, we may use cookies and/or JavaScript and/or web beacons
(including translucent GIFs) and/or HTML5 Local Storage and/or other technologies.
We may also use third parties, such as network advertisers (i.e., third parties that


ads based on

your website visits), to serve targeted ads. Third-party ad network


advertisers, sponsors, and/or website traffic measurement services may also

cookies and/or

JavaScript and/or web beacons (including translucent GIFs) and/or Flash cookies and/or


technologies to measure the effectiveness of their ads and customize advertising content

for you.

These third-party cookies and other technologies are governed by the specific privacy

policy of the

relevant third-party provider and not this one.
Where do we store the data?
Non-personal data

Please note that our companies and our trusted partners and service providers
are located around the world. For the purposes explained in this Privacy Policy,

store and process

any non-personal data we collect in different jurisdictions.

Personal data

Personal Data may be collected in the United States, Ireland, South Korea, Taiwan,

Israel, and to the extent necessary for the

Proper provision of our services and/or required by law (as further explained below).

maintained, processed and stored in other jurisdictions.
How long will the data be retained?

Please note that we retain the collected data for as long as

to provide our services,

to comply with our legal and contractual obligations to you, to resolve disputes

and to enforce our agreements.
We may correct,

amend or delete inaccurate or incomplete data at any time at our sole discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through

which we
can offer
you our
services. Your data can be


our hosting provider’s data
storage, databases and general applications.
It stores your data on secure servers behind a firewall
and it provides secure HTTPS access to most areas of its services.

All payment options offered by us and our hosting provider for our digital assets comply

the PCI Security

Council’s PCI-DSS (Credit Card Industry Data Security Standard) regulations.

This is the collaboration of

brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS

requirements help ensure

the secure handling of credit card data (including physical, electronic, and procedural


by our store and service providers.

Notwithstanding the measures and efforts taken by us and our hosting provider,

cannot and

do not guarantee absolute protection and security of the data you upload,

post or otherwise share with us or others.

For this reason, we ask that you establish strong passwords and, whenever possible, do

not provide us or others with
confidential information that you believe

could cause
you significant or
lasting harm
if disclosed. In

because e-mail and instant messaging are not considered secure forms of


we ask that you do not share confidential information through any of these

communication channels.
How do we deal with minors?

The Services are not intended for users who have not reached the legal age of majority.
We will not knowingly collect information from children. If you are under the age of

majority, you should
not download or use
the Services or
provide any information to us.

We reserve the right to request proof of age at any time so that we can verify
whether minors are using our Services. In the event that we become aware that a minor


using our services, we may prohibit such users from accessing and blocking our


and we may delete any information we have about such user. If you

reason to believe that

a minor has disclosed data to us, please contact

as explained below.

Children can use our services. However, if they want access to certain features,
they may have to provide certain information. The collection of some data (including data

collected via cookies,

Web beacons and other similar technologies) may be automatic. If we
knowingly collect, use or disclose data collected from a child, we will
indicate that in accordance with applicable law and obtain parental consent. We do

not condition a child’s

in an online activity on the child providing more contact information

than is reasonably necessary to participate in that activity. We will

use the

information we collect in connection with the services the child has requested.

We may also use a parent’s contact information to
communicate about the child’s activities

on the Services. Parents may review data we have collected from their child,
prohibit us from collecting any more of your child’s data, and request that any data we

have collected be
deleted from our records.

Please contact us to view, update or delete your child’s information.
To protect your child, we may ask you to provide proof of your identity. We may

you access to

the data if we believe your identity is questionable. Please note that
certain data cannot be deleted due to other legal obligations.

We will only use your personal information for the purposes set out in the Privacy Policy

and only if we are satisfied that:

the use of your personal data is necessary to
perform or enter into a contract
(for example, to

you with the Services themselves or customer care or

technical support); the
use of your personal data is necessary to

comply with
relevant legal
or regulatory obligations; or
the use of your personal data is necessary to

our legitimate

business interests (provided that at all times this is done in a way
that is proportionate and respects your data protection rights).

As an EU resident you can:

request confirmation as to whether

or not personal data concerning you is being processed
and request access to your stored personal data and certain

additional information; request to

receive personal data you have provided to us in a structured,
commonly used and machine-readable format; request the
rectification of your personal data held by us; request the

erasure of your personal data;

object to the processing of your personal data by us; request the
restriction of the processing of your personal data; or
lodge a complaint with a supervisory authority.
Please note, however, that these rights are not unlimited and

may be subject to
our own

legitimate interests and regulatory requirements.

If you have general questions about the personal data we collect and how we use it,

please contact us as indicated below.
In the course of providing the Services, we may
transfer data across borders

to affiliates or other third parties and from your country/jurisdiction to other
countries/jurisdictions around the world. By using the Services, you consent to the

transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be

transferred to locations outside the
EEA if we are satisfied that there

is an

adequate or comparable level of

protection for personal data. We will take appropriate steps to ensure that we have
adequate contractual arrangements with our third parties to ensure that
appropriate safeguards are in place so that the risk of unlawful use,
alteration, deletion, loss or theft of your personal data is minimized and that
such third parties act at all times in accordance with applicable laws.
Rights under the California Consumer Protection Act

If you use the Services as a California resident, then you may be

entitled to
access to

and deletion of your information under the
California Consumer Privacy Act (“CCPA”).

To exercise your right to access and delete your data, please read below

how to contact us.
We do

not sell users’ personally identifiable information for the intent and purposes of the CCPA.
Users of the Services who are California residents and under the age of 18 may

request and obtain
removal of their Posted Content by
emailing us at the

address provided in the “Contact Us” section below.
These requests must all be marked
“California Removal Request.”

All requests must include a description of the content you wish to have removed and

Sufficient information to allow us to locate the material.
We will not accept notices that are not marked or properly

be submitted, and we may not be able to respond if you do not provide sufficient
information. Please note that your request does not ensure that
the material will be completely or comprehensively deleted.

For example,
material posted by you may be

republished or re-posted by other users or third parties.
Privacy Policy Updates or Changes

We may revise this Privacy Policy from time to time in our sole discretion, the

version posted
on the Site will

always be current (see the “Status” statement). We encourage you to

periodically review
this Privacy Policy for

changes. In the event of material changes, we will


a notice to that effect on
our Website. Your
continued use of the

Services after we have posted notice of changes on

our Website will constitute your acknowledgement and acceptance of the changes.
of the Privacy Policy and your agreement to be bound by the terms of such changes.

Contact Us

If you have general questions about the Services or the information we collect about you


their use, please contact us at:

Doctor’s Garage

Louise Grysonstraat 1, B-8490 Jabbeke
Represented by: Dr. Wolfgang Hirt

Phone: +32 (0) 468 50 58 12


The information contained herein is not a substitute for legal advice and you should not

rely on it alone.

Specific requirements regarding legal terms and policies may vary from state to state

and/or jurisdiction to jurisdiction. As set forth in our Terms of Use,
you are responsible for ensuring that your Services are
permissible under the law that governs you

and that you comply with it. To ensure that you fully comply with your legal obligations,

we will

we strongly recommend that you seek professional advice in order to better understand


to be able to determine which requirements apply specifically to you.